I’m reading Nelson Lichtenstein’s new book on the impact of Walmart on American life. One development he stresses throughout is the shift from manufacturers having all the data about customer habits — they know what’s selling where based on orders and such — to retailers, particularly Walmart.
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\nLast week, while searching for the new Bob Dylan Christmas record at Best Buy, I asked an “associate” where to find it. She pulled up the screen for this album and this long list of data emerged: which store was selling the most copies, how many copies were selling each week and each day, how many copies were in the store and available in the warehouse…I only get a few second glance at this screen but it was amazing just how much information they had about EVERY SINGLE product in their store. <\/p>\n","protected":false},"excerpt":{"rendered":"
I’m reading Nelson Lichtenstein’s new book on the impact of Walmart on American life. One development he stresses throughout is the shift from manufacturers having all the data about customer habits — they know what’s selling where based on orders and such — to retailers, particularly Walmart. Last week, while searching for the new Bob … Continue reading Walmart and Retailing<\/span>